Microsoft Dynamics CRM  Advantages

Working the same way you do

Microsoft CRM is simply the fastest and the easiest way of adding CRM efficiency to all organizations that use Microsoft Office or Outlook. Because it has been specifically designed to work with Outlook, Microsoft CRM can assure low training costs, users mostly manage to learn on their own. There is also less switching between applications, which increases productivity and is fast on return on investment. Through MS Outlook or Outlook Web Access (OWA), Microsoft CRM enables employees to access customer data, wherever they are: in the office or on a business trip.

Microsoft CRM enables you to customize your work through these functions and benefits:

• Close integration with Microsoft Office and Outlook enables simple data transfer from Microsoft CRM to Office application, e.g. Microsoft Excel and Word.
• Fast and simple access to data needed to fill in the forms or how to act without changing screens.
• Customized workspace enables users to create, save and reuse their favorite views of customers, which contain the desired information.
• Service calendar, which enables planners and organizers to plan activities according to sources, time or service.
• Efficient reporting and analysis tools, for fast and easy opportunity and problems identification.
• Excellent mobile support, which enables data access through any of the devices like PDA or laptop.