update.seven
Live the "gorelate" principle with your customers
In SRC we, together with our partner update AG, care
for your most valuable capital: your customers.
They determine our everyday business life. Everything revolves
around them.
Therefore, we live our vision of steady and effective customer
relationship management together with you. Thus confidence,
trust and transparency form a solid basis for successful
customer relations management and have since both companies’
establishments in 1988.
With constant globalization and business consolidation trends,
diversification becomes ever more important. Because a “one
size fits all” model does not meet the situational needs
of your business, in-depth vertical processes take on greater
importance as a crucial component of a solution.
In order to answer this demand, we, as one of the leading
European providers of customer relationship management (CRM)
solutions, have offered industry-specific solutions for many
years. The ability to offer customer relationship management
solutions in specific industries, as well as implement our
customers’ strategies, are substantial factors that lead
to rapid, mutual success.
A completely new and simplified means for collecting and
processing customer and market information as well as the
resulting activities, leads to a continuous cycle of “value
delivery” – with innovation and productivity increasing in
marketing, sales and service.
Our various yet compatible CRM channels are crucial factors
for an integrated CRM strategy. They make it possible for
you to identify individual possibilities and sales situations
as well as recognize and use these opportunities for your
own change.
Our strategic goal is to use our many years of CRM experience
to further develop industry-relevant process templates. This
will shorten implementation times even more, enabling us
to deliver value quicker to an ever increasing number of
clients within Europe.
See also:
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Industry
solutions
References