IT outsourcing  Automated Workplace services

Let us take care of your IT worries

The time spent in management and maintenance of a demanding automated working environment is by far the largest of all IT costs. As a company expands, new locations and workplaces are opened, and employees move to new premises. Faulty equipment has to be quickly replaced with working units, and old equipment with new. Regular work must not be affected, and striving to achieve a better user experience is a formidable task in itself.

Our Automated Workplace Service (AWS) includes rental of hardware and software with professional management services, calculated per workplace for desktop systems, notebooks and servers. Customers build their own packages, based on the functionality, performance, availability and dependability that best suit their needs.

Professional management services include standardisation of the automated working environment, daily supervision and maintenance, and upgrading of equipment. When you renew or extend your contract with the upgrade option, SRC will replace or upgrade all your hardware and software.

The Automated Workplace Service is based on a multi-year service level agreement. This agreement also includes the establishment of a unified "ServiceDesk" for all matters related to service.

The Automated Workplace reduces the total cost of ownership of your desktop systems, notebooks and servers.

Main advantages of the Automated Workplace:

• simplified procurement of equipment and services
• simplified budget planning
• reduced costs of support due to workplace standardisation
• unified access to services through a single vendor
• access to expert knowledge
• predictable costs of operation
• accurate register of all assets
• regular upgrading of technology
• fewer errors with regular updating of technology