Document Management System - eDMS  Implementation

Efficient handling of business documentation - more efficient operation

SRC implementation of eDMS business solutions is project-based. Five main phases are followed:

Infrastructure

We analyse the existing infrastructure with regard to the quantity of data and classification of business events.

Business processes in the company

Companies usually have well-defined processes they want to automate. If this is not already the case, SRC can help define, document and optimise these processes.

Implementation

After a fundamental analysis, the implementation of various modules follows, using the parameters defined. With modular design, gradual implementation is possible. Company-specific functionalities are discussed with the client and built upon request.

Training and implementation

Well-planned and high-quality training of users is the key to success. The main indicator to measure the effectiveness of a tool is the amount of usage it gets.

In the actual presentation of a project there is a part of the training already included thus gradually preparing users for a new way of working. In practice, individual training in user-specific environments has been shown to produce excellent results.

Maintenance

After the initial start-up of the system, the client may opt for system maintenance. The maintenance contract also includes these services:

• technical support experts available by phone, e-mail or on-site
• functional improvement and software upgrades in the form of new versions
• application software adjustments to changes in the system environment and operating system
• consultation about further development of the system