A simple solution that improves the patient experience by allowing them to return to the waiting area only when it’s their turn.
Patients can monitor their position in the queue in real time on TV screens in waiting areas and hallways, reducing the workload for medical staff. The system automatically retrieves data from the hospital information system. With SRCinfo.TV, waiting rooms transform into interactive spaces with informative, educational, and entertainment content.
SmartQueue is a self-service kiosk for seamless patient check-in. Upon arrival, the patient inserts their health card, and the system automatically registers them in the queue. Their position in line is displayed on the waiting room screen.
SmartQueue verifies the patient’s insurance status and scheduled appointment before directing them to the correct clinic. It also automatically creates a visit record, streamlining administrative tasks.
With SRCinfo.TV, patients can track their queue status while also viewing additional information or entertainment on waiting room screens.
SRC Ljubljana
Tržaška cesta 116
1000 Ljubljana
Slovenija, EU
SRC Maribor
Gosposvetska cesta 29
2000 Maribor
Slovenija, EU
Tel: +386 1 600 7000
Mail: src@src.si